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Title unreceived order.
Posted by J**** (ip:)
  • Rate 0points  
  • Date 2017-09-28 15:37:08
  • Recommend Recommend
  • View 22

I ordered a medicube red body bar  plus a body cleansing brush. My delivery just came today and I only received the body bar and not the cleansing brush even though i paid for the brush as well. I wish to also receive the brush thank you. I did not spend more than $100 just so that I can spend and not receive my orders.

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관리자게시 게시안함 Spam Not Spam List Delete Modify Reply
  • Earlypicker 2017-09-28 16:59:37 0points
    Modify Delete Comment
    Spam Dear, customers

    Fist of all, we are deeply sorry for this inconvenience.

    Due to our order uploading system error, there has been some mis-uploadings.

    We will definitely send you the correct items.

    Unfortunately, due to Korean national holiday(Sep 28th~Oct 9th), the shipping company shut down during that period.

    So there is no way we can send the items right away...=(

    We can resume the shipment after Oct 10th.

    Hope you would understand this situation.

    We beg you a pardon for this situation.

    Sincerely,
  • Earlypicker 2017-10-11 10:24:22 0points
    Modify Delete Comment
    Spam Dear, customer

    We've shipped the body brush.

    The tracking will be available in 3 days.:)

    PEKR70381754

    http://totprd.pantos.com/jsp/gsi/vm/popup/notLoginTrackingListExpressPoPup.jsp?quickType=HBL_NO&quickNo=

    Thank you for waiting!

    We are sorry for this inconvenience again.
    Sincerely,
Spam Not Spam
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